Welcome to Magic Glamping. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, mobile app, or other digital platforms ("Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

What information we collect

We may collect two types of information:

• Non-Personal Information: Anonymous data that does not identify you personally, such as technical data and aggregated usage statistics.
• Personal Information: Information that can identify you, such as your name, email address, postal address, phone number, IP address, and any other details you provide.
• If we combine personal and non-personal information, we will treat the combined data as personal information.

How we collect

We collect information in three main ways:

• Directly from you: When you contact us, register, or provide feedback.
• Automatically: Through your use of our Services (such as usage data, session logs, and cookies).
• From third parties: When you log in via platforms like Facebook or Google or from trusted service providers.

Why we collect

We use your information to:

• Provide, operate, and improve our Services.
• Respond to your inquiries and provide customer support.
• Analyze usage patterns to enhance user experience.
• Improve security and prevent fraud.
• Comply with legal obligations.
• Send updates, news, and promotional offers (with an option to unsubscribe at any time).

Sharing

We may share your information with:

• Trusted service providers who help us operate our Services.
• Authorities if required by law, or to enforce our terms and protect rights.
• In case of a business transfer (e.g., merger or sale).
• Third-party partners for better user experiences (only non-personal data unless you consent otherwise).
• We do not sell your personal information to advertisers or third parties.

Cookies & Tracking

We use cookies and similar technologies (such as pixel tags and web beacons) to:

• Improve navigation and performance.
• Personalize your experience.
• Enhance security.

You can manage your cookie preferences through your browser settings. For more details, please review our [Cookie Policy].

Where is it stored?

• Non-Personal Information: Stored globally across various jurisdictions.
• Personal Information: May be stored in the USA, Ireland, South Korea, Taiwan, Israel, or other locations as necessary to provide our Services.

We ensure that any data transfers comply with relevant data protection laws.

How long we keep data

We retain your data as long as needed to:

• Provide our Services.
• Fulfill legal and contractual obligations.
• Resolve disputes and enforce agreements.
• You may request correction or deletion of your personal information at any time.

How we protect data

We work with secure hosting providers, using firewalls, encryption, and secure HTTPS access.

All payment processing follows PCI-DSS standards to ensure the safe handling of payment data.

While we do our best to protect your information, no method of transmission is 100% secure. Please use strong passwords and avoid sharing sensitive data through unsecured channels like email or messaging apps.

Your Rights

As a resident of the EU or California, you have rights to:

• Access, correct, or delete your personal data.
• Request a copy of your personal data.
• Object to or restrict data processing.
• File a complaint with a supervisory authority.

California residents also have rights under the CCPA to access or request the deletion of their data. We do not sell your personal data.

Contact us

If you have any questions about our Privacy Policy or how we use your data, please contact us